Hasham Sherwani

Hasham Sherwani is an experienced organizational change management professional currently serving as the SAP S/4HANA Organizational Change Management Lead and Sr. General Manager at K-Electric since February 2008. In previous roles, including Head of Contact Center and Service Delivery, Hasham has successfully led initiatives to enhance customer experience through the introduction of multi-channel support options and business process re-engineering. Prior experience includes management positions at Warid Telecom and Ecommerce Gateway Pakistan, focusing on customer service optimization and operational efficiency. Hasham holds a Bachelor of Engineering in Computer Engineering from Sir Syed University, an MBA in General Management from Preston University, and has completed an Executive Education program at KSBL.