Courtney Perkett has a diverse work experience in the hospitality industry. Courtney began their career in 2010 as a Daily Operations Manager at Deli-SA, where they implemented a customer rewards program and handled customer service issues. In 2013, they worked as a Front Desk Representative at Country Inns & Suites By Carlson, where they processed guest arrivals and departures, resolved guest complaints, and maintained knowledge of hotel amenities and local area information.
In 2014, Courtney became a Front of the House Manager at Capetown Restaurant, where they implemented a revolving beer tap program, scheduled beer promotions, and managed the front of house staff. The following year, they worked as a Banquet Server at Aramark.
Courtney's experience with guest service continued at The Anaheim Hotel, where they served as a Guest Service Agent from 2015 to 2017. Courtney assisted guests with reservations, handled cash transactions, and coordinated with various hotel departments. During this time, they also worked at Aramark as a Banquet Server.
From 2017 to 2018, Courtney worked as a Customer Service Representative at Hotel Irvine. Their responsibilities included booking guest reservations, addressing customer inquiries, and maintaining professionalism with clients.
In 2019, Courtney joined Residence Inn by Marriott as a Customer Experience Agent. Courtney performed front desk operations, maximized room revenue, and balanced accounts receivable.
Most recently, Courtney worked at K1 Speed as a Corporate Sales representative from 2018 onwards. Their duties involved maintaining records of orders, answering inquiries, and achieving sales goals.
Overall, Courtney Perkett has gained extensive experience in customer service, sales, and operations within the hospitality industry.
Courtney Perkett pursued their education in the field of Hospitality Administration/Management. Courtney obtained their Associate's degree from San Diego Miramar College. Later, they attended California State University, Long Beach, from 2015 to 2017, where they focused on Hospitality Management and obtained their degree in that field. No further information is available regarding Courtney's education history.
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