Vivian Jiang

General Manager, Operations at K11 Concepts Limited

Vivian Jiang is an accomplished professional with extensive experience in operational leadership across various industries. Currently serving as General Manager of Operations at K11 Concepts Limited since December 2019, Vivian previously held roles such as Director of Retail Experience at 阿迪达斯 and Senior Manager (Head of Operations) at Shanghai Disney Resort, overseeing over 30 stores and leading a team of more than 1200 cast members. Prior experience includes positions at C&A China, H&M, Kodak, and Starbucks China, where significant contributions were made in customer relationship management, store operations, and project management. Vivian holds a Bachelor's degree in International Law from East China University of Political Science and Law.

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