Jared Webb, MBA

Director of Customer Success at K1X

Jared Webb, MBA has a diverse work experience spanning several industries. Most recently, they served as the Director of Customer Success at K1X, Inc. starting in February 2023. Prior to that, they worked as a Client Success role at the same company from October 2022 to February 2023. Jared also had experience as a Customer Success Manager at Crowe from June 2022 to October 2022.

In 2018, Jared joined Qualifacts as a Customer Success Manager, where they quickly progressed from a Customer Service Coordinator role from August 2018 to February 2021 to a Customer Services Specialist role from February 2021 to July 2021. Finally, they advanced to a Customer Success Manager position from June 2021 to June 2022, overseeing a $6.5M portfolio and managing relationships with approximately 70 key customer accounts.

Before joining Qualifacts, Jared gained valuable experience at Blue Corona as a Webmaster from January 2017 to August 2018, where they were responsible for digital marketing strategies, website development, and customer training. Prior to that, they worked as an Account Manager at the same company from August 2016 to January 2017, handling performance marketing analytics and providing growth strategy guidance to customers.

Jared's earlier experience includes roles at DealerOn, Inc as an Account Manager, Major Accounts from September 2015 to August 2016, an Account Manager from January 2015 to September 2015, and a Production Manager from August 2014 to January 2015. Jared also worked as a Junior Account Executive at Advice Unlimited from September 2013 to May 2014.

Jared's first professional experience came as a Creative and Design Intern at Maroon PR from January 2013 to April 2013, where they supported the Digital and Design team in producing social media graphics and materials for clients. Jared also had an internship at RelyLocal Frederick as a Public Relations Intern from May 2012 to December 2012, assisting with social media efforts and creating content for client posts.

Jared Webb, MBA, holds a Bachelor of Arts (B.A.) degree in Communication Arts from Hood College, which they obtained between 2009 and 2013. Additionally, they completed their Master of Business Administration (MBA) in Business Administration and Management, General at William & Mary, graduating in 2022.

Links

Previous companies

Timeline

  • Director of Customer Success

    February, 2023 - present

  • Client Success

    October, 2022