Sheila Lacerda

Sheila Lacerda is a Senior Salesforce Functional Analyst at K2 Partnering Solutions since March 2023, with experience in client project management, requirements analysis, solution presentation, automated deployments, and general Salesforce administration. Previously, Sheila worked at Meta from January 2021 to March 2023 in similar roles, focusing on quality project delivery, manual and automated deployment processes, and integrations with platforms such as SAP. Prior experience includes positions at IBM, where Sheila was involved in Salesforce configurations and incident management, and Maminfo, where responsibilities included service desk operations. Sheila holds a Bachelor's degree in Computer Science from Anhanguera Educacional, completed between 2013 and 2016.