Cassandra Brownlow

Cassandra Brownlow has over 6 years of experience in the IT industry, currently serving as a Service Delivery Manager and Help Desk Team Lead at Keno Kozie Services. Cassandra excels in managing client relationships, training analysts, creating detailed documentation, and diagnosing technical issues. Prior to this, Cassandra worked as an Onsite Support at Ignite Gaming Lounge, specializing in user support, hardware testing, and equipment maintenance.