Manish Verma

Manish Verma is a seasoned professional in the EdTech sector with significant experience in customer success and post-sales support. Currently serving as a Senior Customer Success Associate at K21 Academy since May 2024, Manish manages the end-to-end post-sales process, emphasizing career placement support and enhancing the learner experience through job search strategies and interview preparation. Previously, Manish held the position of Customer Success Executive at Intellipaat from July 2022 to May 2024, where responsibilities included providing personalized assistance to learners and improving user satisfaction. Earlier experience includes a Sales Executive role at IFORTIS WORLDWIDE™ which involved leading social media campaigns to enhance brand visibility. Manish holds an MBA in Marketing and Human Resource Management from Madan Mohan Malaviya University of Technology, along with a Master of Commerce in Marketing and a Bachelor of Commerce in Marketing Management from Deendayal Upadhyay Gorakhpur University. Education also includes intermediate and high school studies at Kendriya Vidyalay No.1 Air Force Station.