Jim Paul Dasalla

Jim Paul Dasalla has a diverse range of work experience in the field of information technology. Jim Paul started their career as a Technical Support Intern at the Polynesian Cultural Center in 2016, where they provided hardware and software support for computer systems. Jim Paul then worked as an ITO CSR Technical Consultant at Brigham Young University - Hawaii, where they provided technical support and maintenance for hardware, software, and networking issues on campus. In addition, they were responsible for configuring platforms and hardware devices and assisting with software installation and configuration. Later, they worked as a Network CSR Technician at the same university, where they configured and installed devices such as switches, security cameras, and access points, and resolved network-related issues. Jim Paul also installed cables in administrative and residential areas. Prior to this, they worked as an IT Technical Assistant at Central Luzón State University, where they diagnosed and resolved issues related to PC, printers, videoconferencing, and network. Jim Paul also provided support to students and helped maintain the school's website. Jim Paul'smost recent position is as an Information Technology Help Desk Analyst at Kabam, where they provide level 2 IT support for all employees, desktop imaging, diagnosis and resolution of hardware, software, and network issues for executives and VIP users, and troubleshooting of network issues. Jim Paul collaborates with other IT teams to ensure consistent IT services to users. Overall, Jim Paul Dasalla has gained extensive experience in IT support, troubleshooting, and maintenance throughout their career.

Jim Paul Dasalla received a Bachelor's degree in Information Technology from Brigham Young University–Hawaii in the years 2016 to 2020. In December 2020, they obtained a certification called "Verified International Academic Qualifications" from the World Education Services.