Zhiyao Z.

Zhiyao Z. has a diverse work experience in various roles and industries. From 2017 until present, they worked at Kabam as a Player Support Team Lead, where they provided internal and external support worldwide and handled escalations. Prior to that, from 2018 to 2022, they were a Senior Player Support Agent at Kabam, responsible for establishing relationships with NetEase support department and investigating and handling escalations. From 2014 to 2017, Zhiyao Z. worked at Endurance International Group as a Web Advisor, resolving technical issues for multiple customers over live chat. They also have experience in the animation industry, having worked as a 3D Animator at Roninfilm, LLC in 2015 for a horror Sci-Fi movie. Prior to that, they held the position of Lead Animator at Roninfilm, LLC from 2011 to 2014, where they were responsible for character animation, camera animation, match-moving, and more. They also worked as an Animator for a 3D thriller film at Roninfilm, LLC in 2011, and as an Animation intern at Lamplight Media from January to May 2011. In 2010, Zhiyao Z. worked as an Animator at Roninfilm.

Zhiyao Z. attended Charles W Flanagan High School, where they completed their secondary education from an unspecified start year to 2004. They then pursued a Bachelor of Science degree in Game Design and Development at Full Sail University from 2004 to 2006. Following this, Zhiyao Z. went on to obtain another Bachelor of Science degree in Computer Animation from Full Sail University, which they completed from 2007 to 2008.