Mark Manshanden

Mark Manshanden is an experienced professional with a diverse background in eCommerce, online marketing, and customer journey optimization. Currently serving as a Customer Journey Expert at NN since August 2021 and as a Docent in Online Marketing & eCommerce at EuroCollege Hogeschool since October 2019, Mark also operates as the CEO and founder of Kaffetilbud.dk, a Danish webshop specializing in coffee products. Mark’s career spans various roles, including Expert in digital performance at WUA!, Business Development Consultant at Koffievoordeel, and e-Commerce Manager at Randstad. Earlier experience includes significant positions at KPN, where Mark managed online activities and services, and as a commercial band manager for the group Van Dik Hout. Mark holds a Master’s degree in Innovation Sciences from Eindhoven University of Technology and a Bachelor’s degree in Electro Technical Engineering from Inholland University of Applied Sciences.