Jefferson Norona is an accomplished automotive service professional with over 20 years of experience in various roles within the industry. Currently serving as an Automotive Service Writer at Kahlig Auto Group since January 2021, Jefferson brings a wealth of expertise from previous positions including Service Drive Manager at Patterson's Tustin Mazda and Service Center Manager at Valvoline Instant Oil Change. Jefferson's career began as Operations Manager at Oil Can Henry's, where responsibilities included overseeing business operations and profitability for multiple locations while emphasizing exceptional customer service and team development. Jefferson also has technical experience as a Technician at Patterson's Tustin Mazda, diagnosing and repairing vehicle issues. A graduate of Universal Technical Institute with a degree in Automotive Mechanics, Jefferson has consistently demonstrated a commitment to operational excellence and customer satisfaction throughout the career.
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