Kathryn Abbott

Kathryn Abbott has a strong background in customer success management and client service. Kathryn most recently worked as a Customer Success Manager at KaiNexus. Prior to that, they were a Customer Success Manager at Tangoe, where they oversaw customer relationships and drove adoption and renewal for large Enterprise-level accounts. Kathryn also analyzed contract terms and identified credits owed, resulting in significant financial savings.

Before Tangoe, Kathryn worked at DMI as a Client Service Manager, where they maintained relationships with clients such as Caesars Entertainment and resolved issues on their behalf. Kathryn also served as a Mobile Administrator, responding to user inquiries and approving orders and requests.

Earlier in their career, Kathryn held various roles at Tangoe, including On-site Mobility Analyst, Provisioning Supervisor, Provisioning Analyst, and Fulfillment Specialist. In these roles, they worked closely with clients, internal teams, and vendors to ensure customer satisfaction and resolve escalated matters.

Overall, Kathryn has a proven track record of building strong client relationships, driving customer success, and effectively managing accounts.

Kathryn Abbott holds a Bachelor of Arts degree in Interdisciplinary Art and Design Studies from the University of North Texas. The specific years of their education were not provided.