Demetra Proulx

Demetra Proulx is an experienced professional in customer success and sales, currently serving as a Senior Customer Success Manager at IFS since September 2025. Prior to this role, Demetra worked at RingCentral and Salesforce as a Customer Success Manager, enhancing client relationships from June 2023 to September 2025 and January 2020 to May 2023, respectively. Previous experience includes positions at ClickSoftware, massAV, Propel Marketing, DSI Marketing Communications, ReachLocal, Entercom, and Comcast Spotlight, showcasing a strong background in account management and sales. Notably, Demetra achieved the 2015 Presidents Club Winner title while at Propel Marketing. Demetra holds a certificate in Radio/TV Broadcasting from CSB, further complementing a diverse skill set in communications and customer engagement.