Jim M.

Jim M. is a seasoned Sr. User Experience Writer at Kaiser Permanente since March 2017, specializing in creating and editing UX web and mobile content that aligns with business and user needs while ensuring ADA and legal compliance. Prior positions include Content Specialist at Kaiser Permanente, Instructor at UCLA Extension, Story Analyst/Reader at NBCUniversal, Writer/Researcher at Kaleidoscope Research & Consultancy Limited, Web Content Writer/Editor at Leaf Group, and Television Staff Writer/Story Editor for various networks including NBC, USA Network, and The CW. Jim holds a double major Bachelor of Arts in English literature and Bachelor of Science in Radio/TV/Film production from the S.I. Newhouse School of Public Communications at Syracuse University and continues professional development through UCLA Extension.