Melissa Lien

Melissa Lien has over 15 years of experience in strategic communications and leadership roles within Kaiser Permanente, currently serving as Chief of Staff to the CEO of The Permanente Medical Group. In this capacity, Melissa provides advisory support to the CEO and collaborates with senior executives to advance the organization's mission across 19 Northern California service areas. Previous roles include Executive Consultant II, where Melissa focused on operational initiatives in the Silicon Valley, and Corporate Communications Consultant, providing support to the National Compliance, Ethics & Integrity Office. Additional experience encompasses managing physician recruitment services and achieving significant fundraising milestones in marketing and public relations. Education includes a Master of Communication Management from the University of Southern California, a Master of Nursing from Merritt School of Nursing, and a Bachelor of Arts in Mass Communications from California State University - East Bay.