Despina Kokkaraki

Director Customer Relationship Management at Kaizen Gaming

Despina Kokkaraki is a seasoned executive specializing in customer relationship management, digital transformation, and customer experience enhancement across various industries. Currently serving as the Director of Customer Relationship Management at Kaizen Gaming, Despina leads a global CRM transformation focused on AI-driven personalization and customer lifecycle management. Prior experiences include strategic roles at Strategy Tonic, Al-Futtaim Automotive, Asda, and William Hill, where Despina successfully delivered significant improvements in customer retention, loyalty, and lifetime value through innovative CRM strategies and omnichannel marketing initiatives. With a strong educational background from Full Sail University and the University of Geneva, Despina combines a robust understanding of digital communication and multilingual interpretation to drive customer-centric growth and transformation.

Links

Previous companies


Org chart


Teams

This person is not in any teams


Offices

This person is not in any offices


Kaizen Gaming

15 followers

Kaizen Gaming is one of the fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. We operate two brands in 12 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario) and Stoiximan (Greece, Cyprus), and employ more than 1,600 people across two continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment.


Headquarters

Athens, Greece

Employees

1,001-5,000

Links