Konstantinos Filias

Customer Care Agent at Kaizen Gaming

Konstantinos Filias has extensive experience in customer service and housekeeping management, currently serving as a Customer Care Agent at Kaizen Gaming since February 2023, following a position as Assistant Housekeeping Manager at Sheraton Grand Salzburg. Prior to this, Konstantinos worked at Four Seasons Hotels and Resorts in various capacities, including Housekeeping Night Supervisor and Housekeeping Coordinator, where responsibilities included overseeing team activities and maintaining effective communication with guests and departments. Additional roles include Customer Support at ICAP for IKEA and NOVARTIS, and Customer Support/Personal Advisor at Vodafone, focusing on issue resolution and operational efficiency. Konstantinos began a career in customer interaction at King Tan, managing front office and reservation tasks.

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