Kaleida Health
Betty Armenia has extensive experience in process improvement and trauma care within the healthcare sector, currently serving as the Director of Process Improvement at Kaleida Health since January 1994. Previous roles include Manager of Performance Improvement, Senior Project Coordinator for Performance Improvement, and Trauma Program Manager, where responsibilities encompassed coordinating trauma care, developing clinical protocols, and fostering professional staff development. Prior to Kaleida Health, Betty held various nursing roles, including Critical Care RN and Emergency Room RN. Academic credentials include a Master's Degree in Executive Leadership and Change from Daemen University and a Bachelor's Degree in Registered Nursing from the University at Buffalo.
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