Michael Heighway

Michael Heighway serves as a Senior Analyst at Kaleida Health and a Data Metrics and Analytics Associate at People Inc. With a background in psychology, Michael has experience in behavioral analysis trending processes, quality assurance data analysis, and developmental program implementation. Michael has also worked in customer service management, industrial psychology internships, database administration, and transportation coordination. Michael holds a Master's degree in Industrial/Organizational Psychology and a Bachelor's degree in Psychology.