William Costa

William Costa is an experienced IT professional currently serving as the Manager of IT Incident and Problem Management at Kaleida Health since May 2022. Previously, William held the position of IT Manager at Catholic Health System from June 2013 to March 2022 and operated as an IT Consultant and Project Manager between April 2011 and June 2013. William's earlier roles include IT Manager at RMF Printing Technology and various managerial positions at Tops Markets, focusing on information technology, telecommunication, end-user support, and IT security. William began their career as Installation Director at Delta Sonic from 1988 to 1997. Currently, William is available for editing work but not for project management or IT consulting.