Nancy Paul

Nancy Paul has worked in the customer service industry since 2008. Nancy started their career as a Process Developer at LYCATEL BUSINESS OUTSOURCING SOLUTIONS PRIVATE LIMITED before becoming a Customer Service Team Lead. In 2010, they moved to LYCATEL BPO PRIVATE LIMITED and held roles as a Complaints Manager, Senior Call Center Manager, and Customer Service Team Manager. In 2020, they joined Kaleidofin as a Customer Engagement Lead.

Nancy Paul graduated from Visvesvaraya Technological University in 2004 with a Bachelor of Engineering in Telecommunications Engineering. In February 2020, they obtained a Global Data Protection and Regulation certification from LYCAMOBILE UK LIMITED.