Jeffrey Wallace

Jeffrey Wallace has extensive experience in customer success, client relationship management, and business development spanning over two decades. Currently serving as a Customer Success Manager at Kaltura since June 2012, Jeffrey specializes in client engagement management, ensuring customer satisfaction, and identifying up-sell and cross-sell opportunities. Previous roles include Client Relationship Manager at Kickstand Media, where Jeffrey built awareness campaigns for major health and fitness brands, and Department Head, Web Content Developer at Sports Basement, achieving significant sales growth. Moreover, as Sales Account Director at Sportgenic, Inc., and Community Supervisor at eBay, Jeffrey demonstrated leadership in managing sales teams and developing critical policies. Additional experience includes strategic partnership development at payforview Media Group Holdings and successful sales management at Infowave, consistently exceeding sales quotas. Jeffrey holds a degree from York University.