Oren Ben-Kohav

SVP Customer Services at Kaltura

Oren Ben-Kohav has a comprehensive work experience spanning over several companies. Oren started their career at Medcon Telemedicine Technology in 2002, where they served as the Director of Support Services for nearly 8 years. Oren was responsible for overseeing end-to-end customer support engagements, optimizing service delivery, and ensuring high satisfaction levels.

In 2010, Oren joined McKesson as the Director Of Client Services, where they led various functions, including Project Management, Tactical Development, Professional Services, Customer Support, and Customer Success. Oren later became the Executive Director, Customers Operations, where they played a pivotal role in executing a comprehensive customer delivery strategy and driving client satisfaction and growth.

In 2017, Oren joined Sarine Technologies as the VP Global Operations. In this role, they oversaw cross-functional teams in Professional Services, project management, business operations, and customer success. Oren managed revenue streams across Europe, APAC, and the Americas, conducted client business reviews, and drove notable growth in annual contract value.

Most recently, in 2021, Oren joined Kaltura as the VP Customer Care. Oren is currently serving as the SVP Customer Services. Further details about this role and its duration are not provided.

Oren Ben-Kohav completed their Bachelor of Arts degree in Business Management from Touro University in the years 1997-2000. Oren later pursued their Bachelor of Arts degree in Business Management from The Hebrew University of Jerusalem and graduated in 2001. Oren is currently enrolled at Reichman University, where they are pursuing a Master of Business Administration (MBA) degree.

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Previous companies

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Timeline

  • SVP Customer Services

    October, 2022 - present

  • VP Customer Care

    July, 2021

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