KANA Software
Ann Meleney has a diverse work experience spanning over several years. Ann began their career as an Account Manager at IDG Communications in 1995, where they were able to increase sales and close high-value contracts. Ann then moved to Webhire in 1999 as a Sales Executive, growing market penetration and demonstrating software solutions to clients. In 2000, they joined Gemplus as a Sales Director, achieving 110% of revenue quota and receiving an award for Outstanding Contribution. In 2006, they worked at Microsoft and Fast Search & Transfer as a Manager of Business Development and Business Development FAST Media, respectively. Ann then joined Brightcove in 2008 as a Field Sales/Account Executive, responsible for selling web-based video delivery solutions. Lastly, they joined KANA Software in 2010 as a Key National Account Manager, where they maintained customer relationships and upsold products and services.
Ann Meleney's education history includes attending Cal State Fullerton, College of Business and Economics. However, no specific information about the start year, end year, degree, or field of study is provided.
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KANA Software
KANA Software, Inc. is a wholly owned subsidiary of Verint (NASDAQ: VRNT) and provides on-premises and cloud-based Customer Engagement Optimization (CEO) solutions to many of the Fortune 500, mid-market businesses and government agencies.KANA offers three product lines: KANA Enterprise enables large businesses to unify agent and customerexperiences across channels and integrates legacy business systems with a unique design-orchestrate-listen platform. LAGAN Enterprise is specifically designed around the challenging data management and integration requirements of the Public Sector, such as non-emergency (311) call center and social housing. KANA Express is the company's cloud-based offering providing integrated multi-channel customer service to mid-size businesses and government agencies.All three solutions unify the agent and customer experiences across multiple channels with capabilities including a unified agent desktop, integrated knowledge management, email management, live chat, web self-service, whitemail management, social media management, and extensive reporting and analytics.