Nikola Uzunov

Nikola Uzunov has been working as a Customer Success Manager at Kanbanize since 2022. Prior to that, they were a Customer Success Specialist at Abalta Technologies, Inc. from 2022. From 2015 to 2021, they worked as a Business Application Specialist at Sutherland, where they were responsible for working in the Google Workspace project, troubleshooting technical issues, and working on phone and chat channels. Before that, they were a Car Sales Specialist at TELUS from 2013 to 2015.

Nikola Uzunov has a Bachelor's degree in Applied Linguistics from the University of Plovdiv "Paisii Hilendarski" which they obtained between 2011 and 2015. Nikola has also obtained three additional certifications. These include a Customer Success Manager (CSM) Elite from Udemy in January 2023, a Kanban System Design from Kanban University in July 2022, and a Scrum for Managers and Key Experts from the European Software Institute - Center Eastern Europe (ESI CEE).