Josh Royle

Josh Royle is an experienced Service Operations Manager at Kaplan Financial Education, where responsibilities include overseeing service delivery to clients and managing a team of 12 Service Operations Advisors. With a robust background in account management, Josh has successfully handled a portfolio of 30 large clients and 80 medium-sized clients, focusing on building strong relationships and promoting business growth through various educational offerings. Previous roles at Tesco and Homebase provided foundational customer service experience, and Josh holds a Bachelor of Arts in American Studies from The University of Manchester.