Kaplan
Jennifer A. Burton-Kleba

Jennifer A. Burton-Kleba

Executive Director, Inside Sales & Customer Support at Kaplan

Jennifer A. Burton-Kleba has extensive experience in executive leadership roles, particularly in inside sales, customer support, and operations management. With a background in customer experience and call center management, Jennifer A. has successfully led large teams to meet sales goals, service levels, and customer satisfaction KPIs. Jennifer has a BA in Mass Communication & History from the University of Wisconsin-Milwaukee.

Links

Org chart

Manager

Scott Kilgore

Chief Customer Officer

Peers

Taralyn Rushton Luehrs

Svp, Engagement & Marketing Analytics

Mark Foley

Client Director

Sara Bisel

Customer Engagement Manager

Reports

Jenny Sligh

Senior Manager, Products & Partnerships

Jina A.

Customer And Client Relationship Team Manager

James Johnson

Senior Customer Engagement Manager

Sandra Yufiana

Customer Service Manager

Timeline

Executive Director, Inside Sales & Customer Support
April, 2022 - present
Director, Customer Support
July, 2020

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