Kapture CX
Somya Raizada has a diverse work experience starting from 2011. somya began their career as a Trainee at Kaivalya Communication in June 2011. somya then worked as a Media Relation Trainee at the same company from December 2011 to February 2012. In April 2012, they joined Adjetter Media as a Media Planning Associate. Most recently, they worked at Tesco Bank as an Analyst in Digital Marketing starting from June 2014.
Somya Raizada completed their Masters degree in Mass Communication from Amity University, from 2010 to 2012. Prior to that, they attended Spring Dale College, but no specific degree or field of study information was provided for that period.
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Kapture CX
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Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries. Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.