Vinay Joshua

Vinay Joshua has a work experience that spans over several years. Vinay started their career as a Customer Support Executive at Mother India Organics & Naturals Pvt Ltd in 2017. During this time, they were responsible for tracking the sales team's daily activities and providing customer support through various channels. Vinay worked on Salesforce and ensured timely response and resolution of customer issues. Vinay'srole also included educating the sales team on software usage.

In 2021, Vinay joined M O J & Associates as a Customer Support Executive. Details about their responsibilities during this period are not provided.

Currently, Vinay is working at Kapture CRM as a Technical Support Executive. Vinay'srole involves assisting users in utilizing the platform effectively to enhance productivity and reduce errors. Vinay also reports and forwards any issues to the product teams and follows up for resolution. Vinay provides troubleshooting guidance to customers, enabling them to resolve similar issues independently.

Overall, Vinay Joshua has gained experience in customer support and technical support roles, with a focus on providing exceptional service and ensuring customer satisfaction.

Vinay Joshua attended REVA University from 2012 to 2015, where they pursued a Bachelor of Commerce (BCom) degree in Accounting and Finance. Additionally, they also completed another Bachelor of Commerce (BCom) degree with a focus on Business/Commerce, General during the same time period.