Vinaykumar Ng

Vinaykumar NG has experience in operations, customer support, and as a subject matter expert at various companies such as KarmaLifeAI, Niki, and [24]7.ai. At KarmaLifeAI, Vinaykumar is currently serving as the Operations Lead, focusing on building financial solutions for India's young and growing #GigEconomy and blue-collar workforce. At Niki, Vinaykumar worked as an Operations, generating reports and analyzing data to assist management in decision-making. As a Senior Customer Support Specialist, Vinaykumar broke down user problems and trained new personnel at Niki. At [24]7.ai, Vinaykumar served as a Subject Matter Expert, collecting customer feedback and making process changes to improve customer satisfaction.