Erin Smith

Erin Smith is a skilled professional with extensive experience in program support, consultancy, and market intelligence within various industries. Currently serving as a Program Support Manager and Technical Writer at Karthik Consulting since January 2024, Erin also operates Zephyr Sales Consulting, established in August 2016, specializing in Salesforce Intelligence and Business Process Improvements. With a certification as a Salesforce Administrator and Platform App Builder, Erin focuses on business process analysis, strategy, planning, integration, and implementation. Prior roles include Market Intelligence Manager at Pharmaceutical Strategies Group from May 2015 to March 2017, where Erin contributed to cost reduction and efficiency improvement in pharmacy consulting, and Marketing Director at VuCOMP, Inc. from January 2011 to April 2015, advancing technologies for medical image analysis. Erin holds a Bachelor of Business Administration (B.B.A.) in Marketing from Texas Tech University, obtained in 1994.