Fabien N.

Product Support Engineer at Kaseya

Fabien N. is a skilled professional currently serving as a Product Support Engineer at Kaseya since November 2024, where expertise includes resolving client issues related to phishing detection and developing AI-driven algorithms for technical solutions. Previously, Fabien held multiple roles at Security Validation | SecVal MSSP from May 2022 to October 2024, progressing from Security Analyst to Supervisor of Security Operations, and ultimately to Sr. Data Integration Analyst, demonstrating a strong ability to enhance operational efficiency, manage cybersecurity incidents, and improve analyst workflows. Before that, experience includes a Quality Control Technician position at TEKsystems, where server testing and issue resolution were key responsibilities, and as a Pharmacy Technician at Geriscript Pharmacy LLC, managing communication protocols and logistics. Fabien is pursuing a Bachelor of Technology in Computer Software Engineering from Western Governors University, with prior studies in Psychology and Biology at Bloomfield College, and additional training through Per Scholas and the Cisco Networking Academy.

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