Patricia McAndrew

Patricia McAndrew is an experienced IT professional currently serving as Help Desk Manager at Kaseya since September 2024, following a notable 14-year tenure at Almac Group, where Patricia held the roles of Global Service Delivery Manager and IT Service Delivery Manager. Prior to Almac, Patricia worked as IT Service Delivery Manager at Quinn Direct Insurance from September 2008 to May 2010, focusing on IT service desk operations, release management, change management, and IT testing of insurance software. Earlier career highlights include serving as Data Integrity Lead at Virgin Media from April 2006 to June 2008, and in a similar role from 2003 to 2008. Patricia is ITIL accredited and began education at Archbishop Williams RC School from 1981 to 1986.