Kaspersky USA
Camille Rodriguez has over 17 years of experience in IT service management, currently serving as the Head of IT Service Desk for Europe and META at Kaspersky since May 2006. This role involves managing a team in Germany, overseeing budgets, transforming business needs into feature requirements, and streamlining business processes. Prior positions at Kaspersky included BSS Group Manager and BSS Support Analyst, where responsibilities encompassed providing advanced technical support and serving as a liaison between business users and internal IT. Camille's earlier career at TechCity Solutions included roles as a Support Level 1 and Level 2 technician, following the completion of a degree in Programming and Database at the Institut Universitaire de Technologie d'Orléans.
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