Moustafa Qassem PMP-MBA has extensive experience in technical support and management within the automotive and manufacturing industries. Currently serving as Aftersales Manager and National Technical Support and Warranty Manager at Kasrawy Group since May 2011, Moustafa oversees all technical and warranty issues while collaborating with stakeholders. Previous roles include Service Center Manager, Workshop Manager, and various technical support positions. Moustafa's experience includes working as a Maintenance Engineer at Egypt Aluminium Fabricating Industrial Company and a Workshop Engineer at Bin Naji for Trading, specializing in leading automotive brands. Moustafa also held the position of Senior Mechanical Supervisor at Egypt Environmental Services Company. Educational qualifications include a Bachelor of Applied Science in Automotive Engineering Technology from Ain Shams University and a Project Management Professional designation from the Institute of Project Management.
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