Ivania Jaén

CX Regional Analyst - Poniente Y Centro

Ivania Jaén has extensive experience in product and data analysis, currently serving as a Product Analyst at Kavak.com since January 2020, where various roles include Data Analyst, Team Leader for both the Resolution App and L1, and Supervisor of Televentas. Prior experience includes a brief tenure at Banca Mifel in 2019, focusing on TPVs and inter-network services, and a position at General Motors de México from September 2017 to January 2019 as a Strategy, Planning, & Alliances Agent and BRC Agent. Ivania Jaén holds a degree in Architecture from Universidad Autónoma del Estado de México, completed in September 2018, and has further education from Universidad Tecmilenio.

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