Carlton Randall

Carlton Randall is an experienced professional with a diverse background in operations management and customer service. Currently serving as the Lead of the Workplace Experience Team and Office Administrator at KAYAK since August 2021, Carlton manages daily operations for the Cambridge location and oversees tenant relations. Previously, at Verizon from June 2018 to April 2021, Carlton held the roles of Operations and Customer Service Manager and Store Manager, significantly improving customer satisfaction and reducing store losses. Carlton's experience includes serving as a Restaurant Manager in the United States Coast Guard from October 2012 to January 2018, achieving a high score for kitchen sanitation, and as a Communications and Navigation Technician from January 2009 to January 2012, where cost-saving measures were recognized with the Sailor of the Quarter award. Carlton holds a High School Diploma from Columbus High School, completed in 2006.