Aaron D.

Product Support Team Leader at KBX

Aaron D. has a diverse work experience spanning multiple companies and roles. Aaron is currently working as a Product Support Technical Lead at KBX since March 2022. Prior to this, they held the position of Product Support Specialist at KBX from June 2021 to March 2022.

Before joining KBX, Aaron worked at ConocoPhillips from 2012 to 2020. Aaron held various IT roles, including IT Technical Analyst - Vended Apps and IT Solutions Analyst. In these roles, they provided technical support for vended applications in different departments and supported systems such as SmartPlant and AVEVA. Aaron also played a key role in implementing a mission-critical aviation logistics and camp management software suite for Shared Services Aviation.

In 2011, Aaron worked as a Digital Media Intern at PennWell, where they collaborated with product managers, web developers, and publishers to redesign multiple websites. Aaron was also trained as an Associate Product Manager for Oil, Gas & Petrochem Equipment Magazine.

Overall, Aaron has a strong background in IT support, technical analysis, and project implementation, with experience in various industries such as energy and media.

Aaron D. obtained a Bachelor of Science (BS) degree in Management Information Systems from The University of Tulsa from 2007 to 2011. Prior to that, they attended Central Technology Center from 2005 to 2007, where they did not earn a degree or specialize in any particular field of study. In addition to their formal education, Aaron D. has also obtained the CompTIA A+ ce Certification from CompTIA in April 2021 and the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in August 2020.

Links

Timeline

  • Product Support Team Leader

    September 1, 2023 - present

  • Product Support Technical Lead

    March, 2022

  • Product Support Specialist

    June, 2021