Erick Koskei

Erick Koskei is an experienced professional in the field of information technology and digital financial services. Currently serving as the Manager of Digital Channels Support at KCB Bank Group since January 2022, Erick focuses on the integration of mobile banking services and the configuration of mobile money solutions. Prior experience at Safaricom spanned over thirteen years, where Erick contributed significantly to the delivery of the Fuliza M-PESA service and provided comprehensive support for mobile financial services. Additionally, Erick held various roles at Safaricom, including IT Service Desk Engineer and Fixed Data Support Analyst, showcasing expertise in hardware and software support, network management, and enterprise connectivity solutions. Prior engagement as a Lecturer and IT Academic Programs Coordinator at Kenya College of Accountancy involved training students across various IT disciplines. Erick holds a Bachelor of Information Technology from Makerere University and is currently pursuing an Executive MBA from Quantic School of Business and Technology.