Richard Hennigan

Richard Hennigan is a seasoned professional with a diverse background in customer success, CRM administration, and marketing. Currently serving as a Customer Success Manager I at Keap since May 2024, Richard focuses on driving customer success, retention, and revenue growth while ensuring high customer satisfaction. Prior to this role, Richard was a CRM System Administrator at WealthAbility, where responsibilities included campaign management and system optimization. Richard's experience also encompasses positions as Customer and Partner Success Manager at Arcoro, and CRM Administrator and Product Manager for Emma at Gearfire, where efforts included customer onboarding, product development, and marketing automation. Earlier roles at Cumulus Media contributed to Richard's skills in communication and media production, complementing an educational background in Broadcast Telecommunications from Marywood University.