Maritza Martinez

Maritza Martinez, MHA, currently serves as the Program Administrator-Patient Navigator at Keck Medicine of USC, where responsibilities include liaising and developing programs for the Caruso Department of Otolaryngology-Head and Neck Surgery, focusing on patient satisfaction and program development. Previously, Maritza held roles at UCLA Health as a Project Assistant, providing project management support for patient satisfaction initiatives and coordinating the use of the QDM database. Prior experience includes positions as a Prior Authorization Coordinator at Regal Medical Group and Patient Access Representative at Valley Presbyterian Hospital, where tasks involved patient registration and managing treatment authorizations. Maritza began a career in customer service at The TJX Companies, Inc. Maritza holds a Master's degree in Health/Health Care Administration/Management and a Bachelor's degree in Sociology, both from California State University, Northridge.