Kelley Austin
Monica Anderson is an experienced professional currently serving as a Solution Architect and Team Lead at Kelley Austin since January 2024. Prior to this role, Monica worked as a Senior Salesforce Consultant and Salesforce Consultant at Penrod from February 2021 to December 2023. Earlier career experience includes positions such as CRM Manager, Senior Marketing Specialist, and Marketing Specialist at Gilson from April 2014 to February 2021, as well as Account Implementation Consultant and Project Manager at CUNA Mutual Group between January 2011 and April 2014. Monica began career in the field as a Territory Service Representative at HSA Home Warranty from August 2009 to January 2011, providing training and support to Edina Real Estate Agents. Monica holds a degree in Marketing from the University of Wisconsin-Eau Claire, attained in 2009.
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Kelley Austin
Kelley Austin co-founders Hunter Austin and Waylon Kelley have 20+ years of combined experience in the Salesforce ecosystem and have worked for and with many Salesforce consulting firms over the years. The one thing they felt was missing the most from the industry was an exemplary employee experience where team members felt connected, empowered, and appreciated. They wanted to create an environment where work is not the most important thing in your life, so they set out to build that environment first and foremost. The Salesforce Consulting ecosystem was the perfect vehicle to drive that concept and build a culture rooted in growth and collaboration. Being a Crest (Gold) Salesforce partner allows the Kelley Austin team the flexibility of an ideal work environment and the ability to grow as quickly as each team member desires. Our team consistently works towards building a culture that everyone can be proud to be a part of. It’s not always easy, which is why we set quarterly goals for culture initiatives to ensure that these goals stay top of mind. Our team continues to grow in both size and expertise, but regardless of size, we vow to not lose sight of the values our company was founded on. We've worked with the below products and more: Sales Cloud • Sales Cloud Einstein • Sales Cloud GPT • Partner Experience/Community • High Velocity Sales • Sales Dialer • Salesforce Maps • Salesforce Inbox • Service Cloud • Service Cloud Einstein • Service Cloud GPT • Customer Experience/Community • Marketing Cloud • MC Email Studio • MC Journey Builder • MC Account Engagement (Pardot) • MC Intelligence • MC Personalization • MC Einstein • Salesforce CPQ (Revenue Cloud) • Salesforce Field Service • Conga Composer • Conga Sign • Docusign • Formstack • Twilio • Commercient • SharinPix • RingCentral • 8x8 • QuickBooks • Sage • Great Plains • ERPs • Netsuite • SAP • Absorb LMS • Custom Web Apps