Michelle Rivera

Michelle Rivera is an experienced operations manager with a robust background in hospitality management and cleaning services. Currently serving as Operations Manager at Kellogg Hotel & Conference Center since September 2015, Michelle previously held the position of Operations Supervisor at the same establishment. From June 2014 to June 2016, Michelle owned and operated FairMaiden Cleaning Services LLC, focusing on the specific needs of busy families and professionals. Prior roles include Director of Housekeeping at Embassy Suites, where cleanliness standards for 239 guest suites were significantly improved, and at Radisson, where Michelle oversaw 25+ employees and achieved high departmental quality performance scores. Michelle's career in housekeeping began at Central Michigan Inns, managing cleanliness across two hotels with a total of 240 guest rooms. Educationally, Michelle holds a Bachelor's degree in Studio Art from Michigan State University and a degree in Graphic Design from Lansing Community College.