Sheilah Wanjiru is a Strategic Operations Manager at KOKO Networks, where the focus is on crafting scalable, data-led solutions tailored to customer needs. Previously, as a Client Success Manager at Neopenda, Sheilah pioneered a proactive, data-driven approach for customer implementation of technology solutions, leading to significant revenue growth. In earlier roles at CloudFactory, Sheilah held positions as Project Associate and Project Assistant, managing teams and projects in Computer Vision and Natural Language Processing, while also contributing to operational efficiencies. Experience as a Client Service Executive at M-KOPA Solar involved enhancing revenue through sales and customer retention strategies. Sheilah's foundational skills began with a Bachelor's degree in Purchasing and Supplies Management from Chuka University and a CIPS Diploma from the Chartered Institute of Purchasing and Supplies-UK, complemented by ongoing studies in Artificial Intelligence at the University of Helsinki.