Kathy Mortensen

Kathy Mortensen has extensive experience in operations and management within the call center and automotive industries. Currently serving as the Service BDC Director at Ken Garff Automotive Group since August 2014, Kathy has previously held the position of Operations Manager at The Results Companies and Advanced Call Center Technologies. From December 2000 to 2011, Kathy worked at DIRECTV, progressing from Vendor Manager in Customer Care to Sr. Vendor Manager for Sales and Retention.