Katy Overhead

Katy Overhead is an experienced professional currently serving as a Market Development Officer at Kent County Council since November 2024. Prior to this role, Katy worked at Community Catalysts CIC as a Community Enterprise Catalyst from April 2022 to November 2024. Katy's extensive tenure at Affinity Water spanned nearly 14 years, during which various positions included Billing Service Delivery Manager, Quality Team Leader, Continuous Improvement Coordinator, Process Improvement/Deputy Customer Services Manager (Call Centre Billing), Customer Relations Team Leader, and Customer Liaison Team/Customer Relations Advisor (Billing).