Ken K.

Lead IT User Support Analyst at Kent State University

Ken K. has a diverse work experience starting in 2001 as a Cook/Bar Back at Corvette's Bar and Grille. In 2004, they worked as a Sales Associate at Wal*Mart. From 2006 to 2008, they attended ITT Technical Institute as a Graduate. In 2006, they also started their own business as an Owner/Remote Tech. In 2011, Ken worked as an Independent Contractor at SupportSpace, Ltd. Ken joined Kent State University in 2014 as an EHHS IT Services Support Tech and later transitioned to the role of IT User Support Analyst. Ken'smost recent role at Kent State University is as the Lead IT User Support Analyst, starting in July 2022.

Ken K. obtained a Bachelor of Applied Science (BASc) in Digital Sciences Telecommunication Networks from Kent State University in the years 2014 to 2018. Prior to that, from 2006 to 2008, they studied at both ITT Technical Institute and ITT Technical Institute-Strongsville, earning an Associate of Applied Science (AA.S.) in Computer Network Systems and an Associate of Science (A.S.) in the same field of study, respectively. Ken K. has also obtained various certifications, including CompTIA Security+, CompTIA A+, and other specialized certifications related to network security and management, mainly from Lynda.com.

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