Carlos Alberto Posada Martinez

Carlos Alberto Posada Martinez is an experienced professional with a strong background in customer service and digital marketing within the Latin American region. Currently serving as the Sr Customer Service Manager for Kenvue, Carlos Alberto is focused on enhancing consumer experiences and driving brand loyalty through innovative digital solutions. Prior experience includes leading digital transformation initiatives as the Digital & Media Excellence Sr. Manager for Johnson & Johnson, where responsibilities encompassed marketing strategy and advertising development. Additionally, Carlos Alberto held various strategic media planning roles at MEC, contributing to integrated marketing communications and media investment strategies for notable clients in the Andean region. Educational achievements include advanced studies in digital transformation from the University of Cambridge and a master's degree in Economy and International Business from Universidad Icesi.