Shubhra Butala is a seasoned Product Manager with extensive experience in IT service management and program management, currently serving as a Product Manager for Global Application Reliability at Kenvue since February 2023. Previously, Shubhra held product management roles at Johnson & Johnson Consumer Health and Johnson & Johnson, specializing in ITIL practices using ServiceNow. Prior experience includes senior positions at Merck, where strategic programs were led within the Global Human Health IT Client Services PMO, focusing on digital capabilities and information management. Shubhra's career began at NIIT Limited, managing projects in Knowledge Solutions and achieving SEI-CMM Level 5 certification. Educational qualifications include a Bachelor’s degree in Mathematics and Computer Science from the University of Mumbai and a GNIIT in Computer Programming from NIIT Ltd.
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