Suzanne Metcalfe

Human Resources Manager at Keolis Downer

Suzanne Metcalfe has a diverse work experience spanning over a decade. Suzanne currently works at Keolis Downer as a Human Resources Manager since June 2023. Prior to that, they held the role of Human Resources Business Partner Manager at Keolis Downer from August 2021 to July 2023. Suzanne also worked as a Senior Human Resources Business Partner at the same company from August 2021 to January 2022.

Before joining Keolis Downer, Suzanne worked at Serco as a People & Culture Advisor for the Asia Pacific region from October 2016 to August 2021. Suzanne'srole involved delivering essential services on behalf of governments and organizations worldwide.

Prior to Serco, Suzanne worked at InterContinental Hotels & Resorts as a Human Resources Business Partner from December 2015 to October 2016. During their time there, they gained experience in luxury travel and managed human resources operations.

Suzanne also worked as a Human Resources Business Partner at Crowne Plaza Hotels & Resorts from November 2012 to December 2015. This role involved supporting the modern business traveler and ensuring their success in nearly 400 hotels worldwide.

Suzanne's earlier experience includes working as a Recruitment Consultant - Industrial Specialist at Kelly Services from March 2010 to November 2012. Suzanne was responsible for providing staffing solutions and meeting the evolving challenges of workforce flexibility.

Suzanne started their career as an Employment Consultant at Job Prospects, a division of SYC, from April 2009 to March 2010. In this role, Suzanne focused on helping people in need with their employment, training, and youth services.

Suzanne Metcalfe pursued their Bachelor of Management degree with a focus on Human Resource Management from the University of South Australia from 2005 to 2008.

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